Question 1

What makes Moondream Florals different from other florists?

Accepted Answer

We are a floral design studio that specializes exclusively in weddings and events. Thus, our primary focus is on you and your special day. We custom curate our designs specifically for your unique needs and ensure that every detail is intentionally crafted.

Unlike retail florists that spread their energy over many different design services, we pride ourselves on quality over quantity. We only book 1-2 weddings/events per weekend, so that we can give your big day the attention that it deserves. Our priority is to create a premium experience that you will cherish for a lifetime!

Question 2

Where are you located?

Accepted Answer

Moondream Florals is nestled on the East side of Canandaigua Lake, NY, in the quaint cottage community of Crystal Beach. We service venues throughout the Finger Lakes region, generally between Buffalo and Syracuse, and we are happy to discuss opportunities to travel to your favorite destination as well!

Question 3

How does the whole booking process work?

Accepted Answer

Moondream Florals is here to make your wedding flower planning process as easy and exciting as possible. In just 5 simple steps you’ll be ready to celebrate in no time!

1.    CONTACT - Contact us to see if we have your date available.

2.    QUESTIONNAIRE - We’ll send you our general questionnaire to get to know you and your vision and define the key priorities for your big day. Then we'll schedule a time to chat in more detail.

3.    DESIGN ESTIMATE – We’ll provide you with an initial estimate for your overall wish list and recommend options that will best suit your priorities.

4.    PLANNING SESSION - Six weeks prior to the big day we'll run through all the fine details and review any changes to logistics so we can finalize your design plan.

5.    WEDDING DAY – Sit back, relax and enjoy your special day. No need to worry, our team has all the details covered. Watch the magic unfold!

Question 4

How much do wedding flowers usually cost?

Accepted Answer

There is a lot of variability when it comes to wedding flower prices, influenced by time of year, type of flowers, weather conditions etc. It’s like trying to compare a high heeled shoe to a hiking boot. Both cover your feet but serve totally different purposes. We are happy to work with your investment range and recommend options that will work best for your vision.

Typically, we suggest 10-15% of your total wedding investment be allocated to flowers, however if florals are a significant component of your special day and the moments you want to remember, then 25-30% might be more appropriate. You can learn more about flower budgets on our weddings page, under the tools and tips section.

Question 5

Do you have a minimum investment required to book with you?

Accepted Answer

Yes, our minimum is $4,000, although most of our couples start between $5,000-$7000 on flowers for a 100-guest wedding. As a boutique florist, a significant amount of expertise, time and resources are invested in your special day. In order to provide premium service, high-quality products and the level of artistry that we pride ourselves in, a minimum order is essential to operating a sustainable business. We intentionally book a limited number of weddings per season. Thus, in order to give you the attention that you deserve, a basic investment is required. We value those who value us!

Question 6

How far in advance do I need to book?

Accepted Answer

We suggest a minimum of 6-9 months, however for popular dates, you may want to book farther in advance. We can also work with shorter timeframes if we still have your date available.

Since we only book a limited number of weddings per weekend, we recommend securing your date with us by paying your 25% deposit as early as possible. Once your deposit is paid, we can sort through any changes or revisions to the order details later. Nothing needs to be set in stone until 6 weeks prior to your wedding.

Question 7

Can I make changes to my order after booking?

Accepted Answer

Absolutely! We know things change and your plans will refine closer to your wedding date. You’re welcome to add on items or make adjustments as necessary, as long as the total balance doesn’t fall below 85% of the original signed contract and are formally requested more than 6 weeks prior to your wedding day.

Question 8

Do I need a theme or vision for my day?

Accepted Answer

Nope! However, we do suggest that you do a little research about the types of design styles you like. Everyone’s tastes are different and there are many options when it comes to wedding flower designs. Even just a few inspiration photos can point us all in the right direction. You don’t need to have every detail figured out. We’re happy to help guide you and provide our professional recommendations on styling ideas.

Question 9

What do I need to know about flowers?

Accepted Answer

Absolutely nothing! We know that not everyone is as into flowers as we are. That’s why you are hiring a professional. We know what’s in season, what color variations are available, when to order them and how to process them so they are in perfect condition for your big day! Leave the details to us, so you can plan your wedding with ease and enjoyment.

What you DO need to know is that hiring a florist is a lot like shopping for shoes. There are a lot of different styles and options available, and every florist also has their own design style. Before you contact a florist, decide if their overall style and look is something you love. If so, then reach out and get the planning process started. We love inspiration photos and will use this to guide us in implementing your vision. Just remember, you are hiring their work and their style, and while we can make adjustments to fit your needs, floral design is an art, and we want to be designing what we love as well. For example, not every florist loves using greenery (we do), just like not every boot is made for hiking. Pick a florist whose work you simply LOVE and your wedding will be a dream come true!

Question 10

Are some flowers only available during some months of the year?

Accepted Answer

Yes, Mother Nature is in control when it comes to availability of specific flowers. We are a nature-based industry and at the mercy of weather conditions such as temperature, rain, drought, pests etc. These elements are out of our control and can dictate availability at various times throughout the year.

Peonies, for example are only in season for a few weeks in NY, typically end of May through early June, but specific dates can vary with how warm or how wet the early weeks of spring were.

We do our best to plan our recipes according to what is generally in season at the time of your wedding/event. However, flexibility is key to a great design. We promise to bring your vision to life in the most beautiful way possible with what Mother Nature provides!

Question 11

What floral arrangements are necessary for my wedding?

Accepted Answer

Think about what elements of your day are most important to you. Is it the ceremony or the reception, or both? Is your guest experience a key component?

Where will most of your photographs take place? Consider investing in statement pieces for your most photographed areas.

What memories do you want to look back on that should include flowers? You don’t necessarily need flowers everywhere, focus on the bigger picture. We want to highlight what’s most important and make those areas memorable.

Question 12

Will you deliver my flowers on the wedding day?

Accepted Answer

Of course! All of our weddings include delivery and onsite set-up and service. We will coordinate the timing and location of where everything needs to be throughout your day, whether it’s the ceremony and reception, or where you’re getting ready for photographs or for a first look. We’ll iron out all of these details during our planning session 6 weeks prior to the wedding.

Please note, delivery and set-up fees are in addition to your wedding flower costs and will vary based on distance, logistics and extent of set up. If tear down is necessary at the end of the night, this is an additional service fee as well.

Question 13

Do you offer rental items?

Accepted Answer

Yes, we have an array of rental items that you can utilize for your special day, including vases, candle holders, arches, stands and fabric. All rental items must be cleaned and returned within three days of your wedding. You’re welcome to provide any of your own items and often times your venue will have things that you can use as well.

Question 14

Can I order a single arrangement?

Accepted Answer

Unfortunately not. We are a boutique design studio specializing in weddings and events, thus we do not keep flowers on hand like retail florists. All of our flowers are custom ordered in bulk and thus due to the quantities that we receive, it is not practical for us to simply design one arrangement. While our primary focus is weddings and events, we do offer the opportunity to share our special luxury designs on select floral holidays throughout the year. Follow us on Facebook or Instagram for updates on upcoming pop-up shops.

Question 15

Don’t see an answer to your question?

Accepted Answer

We love to help take the overwhelming nature out of planning your wedding. Send us an email with any of your questions, at any time, and we’ll gladly help in any way we can!  tanya@moondreamflorals.com